Until when will the Visa Business Prepaid card be supported?
The Visa Business Prepaid card product will be supported until 31 January 2025.
What will happen on the day of deprecation (1 February 2025)?
From this date, you will no longer be able to create new Visa Business Prepaid cards.
How will this change affect my existing Visa Business Prepaid cards?
Your existing Visa Business Prepaid cards will remain unaffected, and you can continue using them as usual.
What will happen to existing balances on Visa Business Prepaid cards?
Balances on existing cards will remain unchanged.
Will my transactions still be processed during the transition?
Yes, all transactions on existing cards will continue to be processed without interruption.
Will refunds and disputes be impacted?
No, refunds and disputes will be processed as usual.
Is there an alternative card product available? How do I opt in to the new card product?
Yes, the Visa Business Debit is available as an alternative. Contact your account manager or complete the form at https://nium.typeform.com/opt-in-debit.
What if I do not wish to opt in to the Visa Business Debit?
Opting in is entirely optional. You can continue using any of the card products already available to you. However, the Visa Business Debit is the most similar product to the Visa Business Prepaid.
What are the key differences between the Visa Business Prepaid and Visa Business Debit?
The key differences are in currency support and interchange rates:
| Feature | Visa Business Prepaid | Visa Business Debit |
|---|---|---|
| Currency Support | 11 currencies | 23 currencies |
| Interchange Rates | 145–155 bps | 145–165 bps |
Will my existing integrations (e.g., APIs) work with the new product?
If the Visa Business Debit is already enabled on your account, no changes are required. However, if you opt in to the new product, you will need to update your integration to reference the new card profiles.
Will my existing Visa Business Prepaid card numbers be retained or replaced?
Card numbers on existing cards will remain unchanged.
What happens to my historical transaction data?
All historical transaction data will remain accessible.
Are there any known issues with the new product?
No, the Visa Business Debit product has been in use since 2020 and has not had any reported issues.
Who can I contact for assistance during the transition?
For assistance, contact your account manager or the Client Support team at clientsupport@nium.com.
What is the process for reporting issues with the new card product?
Report issues to your account manager or the Client Support team at clientsupport@nium.com.
Will the new card product have the same fees or pricing structure?
If the Visa Business Debit is already enabled on your account, your existing pricing will remain unchanged. For those newly opting in, the pricing structure will mirror that of the Visa Business Prepaid product.
Will rebates, rewards, or other incentives change with the new product?
No, the Visa Business Debit carries a similar interchange, and the rebate structure will remain unchanged.
Can I still create new Visa Business Prepaid cards before the deprecation date?
Yes, you can create new Visa Business Prepaid cards until 31 January 2025.
Will this change affect other services I use with Nium?
No, all other services will remain unaffected.